Violence on the Job: Identifying Risks and Developing Solutions

Homicide is now the second most common cause of death in the U.S. workplace. Violence on the Job: Identifying Risks and Developing Solutions is part of the effort to promote scientific investigation and broaden public awareness of the growing problem of workplace violence. Contributing authors analyze the problem and describe the most recent violence prevention and response programs for the modern workplace. Covered are programs instituted in advance of corporate downsizing, programs designed to respond to violence in health-care settings, and the employee assistance program used by the U.S. Postal Service.

Cutting-edge research topics discussed in Violence on the Job include correlations between alcohol abuse and violence, interaction between job stress and violence, risk for violence against individuals in specific occupations such as social workers and federal workers, suicide among police officers, and the effect of domestic violence on the workplace. This volume is an indispensable overview of various analyses of and responses to violence on the job. Human resource professionals, industrial-organizational psychologists, researchers, and consultants all will benefit from the information contained here.

List of Contributors

1. Workplace Violence: Its Scope and the Issues
   —Elizabeth Q. Bulatao and Gary R. VandenBos

I. The Problem of Workplace Violence

Introduction

2. The Prediction, Experience, and Consequences of Workplace Violence
   —Julian Barling
3. Violence and Hostility at Work: A Model of Reactions to Perceived Injustice
   —Robert Folger and Robert A. Baron
4. Research, Practice, and Legal Issues Regarding Workplace Violence: A Note of Caution
   —Thomas H. White

II. Patterns and Correlates of Workplace Violence

Introduction

5. Alcohol, Antagonism, and Witnessing Violence in the Workplace: Drinking Climates and Social Alienation–Integration
   —Joel B. Bennett and Wayne E. K. Lehman
6. The Impact of Domestic Violence on the Workplace
   —Lucy N. Friedman, Susan Brown Tucker, Peter R. Neville, and Maria Imperial
7. Job Stress, Gender, and Workplace Violence: Analysis of Assault Experiences of State Employees
   —Joseph J. Hurrell, Jr., Karen A. Worthington, and Richard J. Driscoll

III. High-Risk Occupations

Introduction

8. Workplace Violence and Victimization Experienced By Social Workers: A Cross-National Study of Americans and Israelis
   —Neil B. Guterman, Srinika Jayaratne, and David Bargal
9. Violence Against Nurses in Hospitals
   —Marilyn Lewis Lanza
10. Workplace Violence in Federal Agencies
    —Caroline Freeman, Susan Fox, Barbara Burr, and John Santasine
11. Workplace Violence in an Urban Jail Setting
    —David A. Safran and Aldo J. Tartaglini
12. Correlates of Risk for Conflict Among New York City Traffic Agents
    —Elizabeth Brondolo, Thomas Jelliffe, Christopher J. Quinn, Wendy Tunick, and Elizabeth Melhado
13. Violence Turned Inward: Police Suicide in the Workplace
    —John M. Violanti
14. Attitudes About and Experiences of Workplace Violence: Results of a Survey of Construction and Other Workers
    —Bernard A. McCann

IV. Workplace Violence Prevention and Management

Introduction

15. Violence in the Workplace: Responses and Intervention Strategies
    —John Nicoletti and Kelly Spooner
16. Workplace Violence: Comparative Use of Prevention Practices and Policies
    —David F. Bush and P. Gavan O'Shea
17. The Dynamics of Threat Management
    —Joseph A. Kinney
18. Unions Respond to Violence on the Job
    —Judith L. King and David G. Alexander
19. The Assaulted Staff Action Program: Guidelines for Fielding a Team
    —Raymond B. Flannery, Jr., Walter E. Penk, M. Annette Hanson, and Georgia J. Flannery
20. The United States Postal Service Employee Assistance Program: A Multifaceted Approach to Workplace Violence Prevention
    —John G. Kurutz, Dennis L. Johnson, and Brian W. Sugden
21. Violence Prevention During Corporate Downsizing: The Use of a People Team as Context for the Critical Incident Team
    —David A. Root and Mark D. Ziska
22. Workplace Violence in Correctional Settings: A Comprehensive Approach to Critical Incident Stress Management
    —John Dignam and Thomas J. Fagan

Appendix A: Fear and Violence in the Workplace
—Northwestern National Life Insurance Co.

Appendix B: Guidelines for Preventing Workplace Violence for Health Care and Social Service Workers
—U.S. Department of Labor and Occupational Safety and Health Administration

Author Index

Subject Index

About the Editors