Creating High-Tech Teams: Practical Guidance on Work Performance and Technology
For individuals in the U.S. & U.S. territories
In Creating High-Tech Teams: Practical Guidance on Work Performance and Technology, leaders in science and industry explore the state-of-the-art in technology and teamwork and how to translate this information into the best possible guidance for industrial–organizational practitioners. Contributors who work with specific types of technology, such as groupware and data visualization, describe their understanding of how that technology affects teamwork and how to use it. Contributors provide the reader with a review of the most prevalent tools used today and how to apply them in a number of industries. The final section of the volume provides a glimpse into the future by discussing various applications of "virtual" teammates, where part of the team is the technology.
The problems that arise with technology and teamwork—and sometimes even their solutions—often never make it into the pages of scientific journals. Thus much of the information collected in this volume is appearing for the first time anywhere. This, combined with the accessibility of the writing and the fascinating range of fields and technology covered, makes Creating High-Tech Teams an invaluable resource for industrial–organizational psychologists and others working to make teams more effective through technology.
Introduction: Creating High-Tech Teams
—Clint Bowers, Eduardo Solas, and Florian Jentsch
I. High Technology to Support Teamwork
- Groupware, Group Dynamics, and Team Performance
—James E. Driskell and Eduardo Solas
- Enabling Team Decision Making
—Rick van der Kleij and Jan Maarten Schraagen
- Effects of Data Visualizations on Group Decision Making
—Sae Lynne Schatz, Janis Cannon-Bowers, and Clint Bowers
II. High-Tech Teams in Action
- Cognition, Teams, and Team Cognition: Memory Actions and Memory Failures in Distributed Team Environments
—Stephen M. Fiore, Haydee M. Cuevas, Jonathan W. Schooler, and Eduardo Solas
- Exploration and Context in Communication Analysis
—Magnus Morin and Pär-Anders Albinsson
- Enhancing Command and Control Teamwork in Operation Enduring Freedom
—Janel H. Schermerhorn and Ronald A. Moore
- Operational Concepts, Teamwork, and Technology in Commercial Nuclear Power Stations
—John M. O'Hara and Emilie M. Roth
- Group Performance and Space Flight Teams
—Barrett S. Caldwell
III. The Future of Teamwork: Technology as a Team Member
- Virtual Teams: Creating Context for Distributed Teamwork
—Heather A. Priest, Kevin C. Stagl, Cameron Klein, and Eduardo Salas
- Understanding and Developing Virtual Computer- Supported Cooperative Work Teams
—Lori Foster Thompson and Michael D. Coovert
- Automated Systems in the Cockpit: Is the AutoPilot, "George", a Team Member?
—Raegan M. Hoeft, Janeen A. Kochan, and Florian Jentsch
- Training Teamwork with Synthetic Teams
—Jared Freeman, Craig Haimson, Frederick]. Diedrich, and Michael Paley
Creating High-Tech Teams: A Conclusion
—Raegan M. Hoeft, Florian Jentsch, and Clint Bowers
About the Editors
Clint Bowers, PhD, is professor of psychology and digital media at the University of Central Florida. He received his PhD in psychology in 1987 from the University of South Florida. He has worked in the area of team performance and training for the past 15 years.
Eduardo Salas, PhD, is trustee chair and professor of psychology at the University of Central Florida where he also holds an appointment as program director for the Human Systems Integration Research Department at the Institute for Simulation and Training. For 15 years, he was a senior research psychologist and head of the Training Technology Development Branch of the Naval Air Warfare Center Training Systems Division, where he focused on teamwork, team training, advanced training technology, decision making under stress, and performance assessment. He received his PhD in 1984 in industrial and organizational psychology from Old Dominion University.
Florian Jentsch, PhD, is director of the Team Performance Laboratory at the University of Central Florida. He obtained his PhD in human factors psychology in 1997. He received the 1998 George Briggs Dissertation Award and the 2002 Earl Alluisi Early Career Achievement Award in applied/experimental psychology. He studies team training, aviation human factors, cross-cultural research, and simulation.