Helping Skills: Facilitating Exploration, Insight, and Action, Fourth Edition

Pages: 500
Item #: 4311021
ISBN: 978-1-4338-1678-9
List Price: $69.95
Member/Affiliate Price: $49.95
Copyright: 2014
Format: Hardcover
Availability: In Stock
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For individuals in the U.S. & U.S. territories


This fourth edition of Clara Hill's popular textbook updates her comprehensive exploration of basic helping skills for undergraduate and first-year graduate students.

Hill's three-stage model of helping clients involves exploration, insight, and action. The exploration stage helps clients explore their thoughts and feelings. The insight stage helps clients understand the reasons for their thoughts and feelings. The action stage helps clients make desired changes in their lives.

Authoritative but highly accessible, the book describes the goals and theoretical foundations of the three stages, how helpers can learn and practice the skills used in each stage, general principles for ethical practice, and important cultural issues. Hill also challenges students to think about and discuss the process of becoming helpers and their reasons for doing so.

New material in this edition includes:

  • Chapters on self-awareness and cultural awareness
  • A glossary
  • Additional methods for challenging clients
  • A research summary at the end of every chapter highlighting a relevant empirical study

The Instructor and Student Resource Guide Website has also been updated. The instructor section of the website is restricted to instructors only and includes sample multiple-choice questions, essay prompts, and syllabi for undergraduate and graduate courses. The student section of the website is available to all users and includes practice exercises (for individuals), lab exercises (for lab groups), and helpful forms.

Two companion DVDs illustrate and provide commentary on the three-stage model of helping: Helping Skills in Practice and Dream Work in Practice. Please note that the DVDs are not available on an examination or desk copy basis for course adoption. The DVDs are available for purchase only.

Table of Contents



I. Overview

  1. Introduction to Helping
  2. An Overview of the Helping Process
  3. Ethical Issues in Helping
  4. Self-Awareness
  5. Cultural Awareness

II. Exploration Stage

  1. Overview of the Exploration Stage
  2. Skills for Attending, Listening, and Observing
  3. Skills for Exploring Thoughts and Narratives
  4. Skills for Exploring Feelings
  5. Integrating the Skills of the Exploration Stage

III. Insight Stage

  1. Overview of the Insight Stage
  2. Skills for Challenging Clients and Fostering Awareness
  3. Skills for Facilitating Insight
  4. Skills for Immediacy
  5. Integrating the Skills of the Insight Stage

IV. Action Stage

  1. Overview of the Action Stage
  2. Steps for Working With Four Action Tasks
  3. Integrating the Skills of the Action Stage

V. Integration

  1. Putting It All Together: Working With Clients in the Three-Stage Model




About the Author

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Author Bio

Clara E. Hill, PhD, earned her doctorate at Southern Illinois University in 1974. She started her career that year as an assistant professor in the Department of Psychology, University of Maryland, and is currently still there as a professor.

She has been president of the Society for Psychotherapy Research, editor of the Journal of Counseling Psychology, and coeditor of Psychotherapy Research.

Awards include the Leona Tyler Award (Society of Counseling Psychology), the Distinguished Psychologist Award (APA Division 29 [Psychotherapy]), the Distinguished Research Career Award (Society for Psychotherapy Research), and the Outstanding Lifetime Achievement Award (Section on Counseling and Psychotherapy Process and Outcome Research, Society for Counseling Psychology).

Her major research interests are helping skills, psychotherapy process and outcome, training therapists, dream work, and qualitative research. She has published 187 journal articles, 67 chapters in books, and 11 books (including Helping Skills, Dream Work in Therapy, Insight in Psychotherapy, Transformation in Psychotherapy, and Consensual Qualitative Research).

She is married with two children and one grandchild.

Companion Products
  • Helping Skills in Practice

    In Helping Skills in Practice: A Three-Stage Model, Dr. Clara E. Hill demonstrates her three-stage model of helping clients. This three-stage approach involves exploration, insight, and action.

  • Dream Work in Practice

    This DVD demonstrates a three-stage model for working with dreams, where the therapist works with the client to explore the dream in detail, find insights by expanding on initial interpretations of the dream, and consolidate those insights and take action to address issues in the client's waking life.